Urgent need for Dubai
Salary: 2000Dhr
Job vacancy: 50
Duty Time : 8 hour
Age: 19 to 45 years
Ticket Collector Job Description:
A Ticket Collector, also known as a Fare Collector or Ticket Agent, plays a crucial role in the transportation and entertainment industries by ensuring the proper collection of tickets or fares from passengers. This position requires attention to detail, excellent customer service skills, and a strong sense of responsibility.
Ticket Collector Jobs Job Responsibilities:
Ticket Collection:
Collect tickets, fares, or passes from passengers at designated locations, such as transportation terminals, entry points, or event venues.
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Verify the validity of tickets and ensure that passengers have the appropriate documentation for travel or entry.
Customer Service:
Provide courteous and helpful assistance to passengers, answering inquiries related to tickets, routes, schedules, and general information.
Resolve customer issues, complaints, or discrepancies related to ticketing with professionalism and efficiency.
Cash Handling:
Accurately handle cash transactions, providing change and receipts as necessary.
Keep track of cash collections and maintain proper accounting records.
Crowd Management:
Manage crowds and queues to ensure an organized and efficient flow of passengers during peak times or events.
Assist with crowd control and address any situations that may arise in a calm and assertive manner.
Communication:
Communicate effectively with colleagues, supervisors, and passengers.
Announce important information, such as delays, changes, or safety instructions, using public address systems or other communication tools.
Safety and Security:
Monitor for suspicious activities and report any security concerns to appropriate personnel.
Follow safety protocols and procedures to ensure the well-being of passengers and staff.
Record-Keeping:
Maintain accurate records of ticket sales, transactions, and any incidents that occur during the shift.
Provide reports to supervisors or management as required.
Equipment Operation:
Operate ticketing machines, computers, or other equipment related to the ticket collection process.
Troubleshoot and report any malfunctions promptly.
Adherence to Policies:
Adhere to company or venue policies, procedures, and regulations governing ticket collection and customer interactions.
Team Collaboration:
Work collaboratively with other staff members, including security personnel, ushers, and transportation operators, to ensure a seamless and positive experience for passengers.
Requirements:
- High school diploma or equivalent.
- Previous experience in customer service or a related field is preferred.
- Strong communication and interpersonal skills.
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- Ability to handle cash accurately and responsibly.
- Attention to detail and organizational skills.
- Ability to work in a fast-paced environment and handle stressful situations with composure.
- Familiarity with ticketing systems and equipment is a plus.
How to Apply
Company Name: Super Tech Test and Training Center
Address: Sawabi
Phone Number: 0300-5137477,03465155077, 0301-5509817.